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Managed IT

Choosing a Managed IT
Service Provider

Get IT done so your business can thrive

Take IT worries off your plate. Rely on proven experts. Feel guided with a clear roadmap.

There’s No Time to Get Tangled Up in Tech

Are you relying on a single person for all your IT needs?

Are you relying on a single person for all your IT needs?

Our team of technicians has deep and broad IT knowledge. We have experience supporting companies of all sizes, in just about every industry and in any geography. Our team has an average response time of 5 minutes to your issue.  Our average time to resolution at our help desk is under one hour.  We take your issues seriously!

Does your cybersecurity feel flimsy?

Does your cybersecurity feel flimsy?

You’ve probably seen many examples of data breaches and ransomware attacks of companies large and small in the media. The threats are ever-evolving and the risks to your business are huge. Our team can work with you to develop a comprehensive and robust layered security approach to help you rest easier about your company’s security.

Are you intimidated by the constant changes in IT?

Are you intimidated by the constant changes in IT?

Like it or not, the IT industry is one of the fasting evolving industries in existence. Whether it is on-premise infrastructure, cybersecurity, cloud solutions or business applications it can be a bewildering array of complexity. We can help you navigate all these options and take it off your plate.

Do you wonder what exactly you’re spending money on with technology?

Do you wonder what exactly you’re spending money on with technology?

Software renewals. Cloud subscription fees. IT Consultants. IT staff salaries and benefits. There are a lot of moving parts in your IT budget. Our approach is to work with you to develop a flat-fee structure for all your IT support giving you a confidence about your IT budget.

Highlights of Managed IT Services

Unlimited Support

Our Managed Services plans include onsite and remote options that provide your business with unlimited support to tackle any and all IT-related issues you may have. From the most difficult and challenging issue to the simplest issues we’ve got it covered!

24/7/365 Network Management

Our solutions for our Managed Services clients ensure that we’re monitoring your entire IT environment around-the-clock. Whether it is proactive maintenance plans, outage detection or planned upgrades, our systems and team make it possible.

Help Desk and Ticketing

When your users have an issue we provide multiple simple ways to let us know. We have a dedicated Service Coordinator that will review your issue and ensure that it gets routed to our team ASAP. Your users will get an email with all the ticket details and can either reply to the email with updates or use our easy ticketing portal to review and update existing tickets or submit a new one.

Best Cybersecurity Practices

We can help your business improve your cybersecurity posture by using our regularly-scheduled end-user training, advanced phish testing of your staff, monitoring the Dark Web for credentials and Personally Identifiable Information, assistance with insurance questionnaires about your cyber-readiness and much more.

Vendor Assistance

Vendor management can be a massive time-sink for your employees. We’ll work with your IT-related vendors to coordinate upgrades, perform maintenance and any other tasks required to keep your business running smoothly.

Network & Endpoint Security

Our solutions are enterprise-grade and will keep a close watch on your endpoints and network for intrusion attempts, malicious software, persistent footholds, ransomware attempts and much more.

Transparent Guidance

Our team will make sure that you are being given unbiased expertise and transparent technical guidance when your business is faced with important IT decisions. We’ll have regular Technology Business Reviews with your main stakeholders to make sure we’re always on the right page with your business goals.

Backup & Disaster Recovery

At a minimum, we make sure that your critical business data is backed up regularly and frequently to secure offsite data centers. Additionally we make sure that your Microsoft 365 environment is fully backed up ensuring that emails and files are never permanently lost.

Want to Drive Revenue and
Increase Efficiencies?

Streamlined Operations

To be profitable, you need productive employees and streamlined operations. The systems we will have in place will ensure your team always has a way to reach us when support is needed.

The Right Partner

When IT issues get in the way it can feel like a gut punch. It’s even worse when your IT support is MIA when things go south. Our dedicated team will ensure your business IT is always a priority.

Known Track Record

You can count on our track record of client satisfaction. With an average help desk time to resolution under one hour and stellar client reviews that you can see at the bottom of this page, your business IT will be in good hands.

What Our Clients Say

  • This group is always very professional and responds to calls very promptly. It is such a peace of mind to have them available. Thank you.

    Terry L.
    Five Stars
  • I appreciate the team effort. Options were discussed, and the solution implemented fit our needs perfectly.

    Michael F.
    Five Stars
  • Hugh and Chris have demonstrated their IT expertise in diagnosing and seeking solutions to many complex computer problems that I have experienced. They have always been accessible and courteous in the process of determining a resolution.

    Marty B.
    Five Stars
  • Quick and helpful with my issue and talked me through how to further troubleshoot should the issue occur again.

    Joey P.
    Five Stars
  • We have been working with DEVsource for a couple of months. Response time and service have been great. In particular, Chip has been great receiving and fielding calls, while Hugh has been very responsive and professional, quickly handling issues!

    Michael P.
    Five Stars
  • Prompt, polite and efficient! Always fixes our problems!!

    Denise W.
    Five Stars
  • Fast, efficient, courteous and professional. What more can I say? They are simply the best.

    Mark M.
    Five Stars
  • Excellent, quick, and efficient! New phones within a couple of days……greatly appreciated! Thanks guys!

    Kelly O.
    Five Stars
  • Peter was delightful! He was patient with our new Chairperson, and walked them through all they needed. He was also timely, that was very helpful to us. I would recommend DEVsource to anyone and everyone.

    Dora E.
    Five Stars
  • Thank you for setting us up for remote access! We can always count on you guys to fix things so we can optimize our systems!

    Kerri C.
    Five Stars
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