The first, and possibly the most important step, is for our team to meet with your stakeholders. Real conversations about challenges your business is facing as well as missed opportunities for growth and productivity provide the fuel for this initial stage. Understanding the problem is the key.
Technical Deep Dive
Our team goes in-depth with you to learn about your IT infrastructure, user environments, software solutions required in your business, business workflows and more. We want to know who the vendors are that you are dealing with as well as get to know your internal technical team and their responsibilities.
Our team will take everything we learned in Steps 1 and 2 and put together a solution that checks all the boxes you had for requirements. We’ll carefully review this solution with you all along the design phase so that we all agree that we’re on the right track.
Proposing the Solution
Now that we have a proper solution designed for you, we meet with your stakeholders to review every point and make sure we satisfy all your requirements. We want your people in this meeting that are capable of making decisions about moving forward.
Execution and Implementation
We’ve all agreed on the proposal and it is time to move forward. Our team will carefully onboard your users, implement any new technology required and ensure your team knows how to easily reach us for support.